Tuesday, 31 March 2009

Mobile Boarding Pass, the whole process matters

Yesterday night I did an online check-in for my flight from Düsseldorf to Manchester. For convenience and curiosity I chose the mobile boarding pass. It is amazingly easy and it worked in principle very well. Only not everyone can work without paper yet. At some point in the process (after border control) I got a hand written "boarding pass" because this person needs to stamp it ;-) and we would probably have gotten into an argument if he tried to stamp my phone. There is some further room for improvement. The boarding pass shows besides the 2D barcode all the important information for the traveler - but you have to scroll to the bottom of the page to get the boarding number (which seems quite important for everyone else than the traveler - it was even on my handwritten boarding pass).

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